Shipping & Dispatch
Order Processing
Every piece from Indigenous Elegance is created with intention.
All orders are processed through a weekly production cycle to ensure quality and care in every garment.
Orders close every Tuesday at 11:59PM for that week’s dispatch.
All orders are dispatched on Wednesdays.
Please allow up to 7 business days from the time of your order for your item to be shipped.
Once your order has been dispatched, you will receive a confirmation email with your tracking details.
Shipping & Delivery
We ship using NZ Post for reliable and tracked delivery.
Delivery timeframes vary depending on your location and NZ Post delivery schedules.
While we aim for timely delivery, delays may occur due to courier timelines or unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected delivery option.
Australia Shipping
We currently ship to Australia.
Please send through an enquiry for shipping rates, and we will provide a tailored quote based on your order and location.
Please note: customers are responsible for any customs duties, taxes, or import fees required by their country.
Address Details
Please ensure all shipping details are entered correctly at checkout.
Indigenous Elegance is not responsible for parcels that are lost or undeliverable due to incorrect information provided.
Lost or Delayed Parcels
Once your order has been handed over to the courier, it is under the care of the shipping provider.
Indigenous Elegance is not responsible for lost, stolen, or delayed parcels.
If your parcel is delayed or missing, please contact the courier directly using your tracking number.
Need Help?
For any shipping or order enquiries, feel free to reach out:
